Tag Archives: Customer Loyalty

eBay Reports 233% Growth in Mobile Sales

This weeks sign of the times has to be the news that eBay saw their sales via mobile devices rise from $600mm to over $2b in 2010. The apps, which are available for the iPhone, Android, Blackberry and Windows Phone … Continue reading

Posted in Mobile, Tech News | Tagged , , , , , | Leave a comment

Carl's Jr. and Hardee's Check-In Rewards Mobile App

CKE Restaurants, which owns Carl’s Jr and Hardee’s, has an iPhone/Android app that allows people to check-in at their local fast food locations to be rewarded with a chance to win free stuff. The interface is very clean and at … Continue reading

Posted in Mobile, Social Media | Tagged , , | Leave a comment

Foursquare, PepsiCo and Safeway Form LBS Loyalty Program

Safeway launched a pilot customer loyalty program this week at 300 of its Vons grocery stores in Southern California, combining location based services  from Foursquare and special offers from PepsiCo. The results of this trial will have very important implications … Continue reading

Posted in Mobile, Social Media | Tagged , , , | Leave a comment

iPhone Organizes Customer Loyalty Cards with scanaroo App

iPhone owners with $.99 can now consolidate all of their loyalty, membership and insurance cards in one place – their smartphones. Scanaroo is available in the iTunes Store and lets users shed the majority of the plastic cards in their … Continue reading

Posted in Mobile, Tech News | Tagged , , | Leave a comment

Is Brand Loyalty Evaporating Forever?

According to a recent study by Deloitte, consumers across the country have changed their buying habits and are now more focused on “cutting spending and saving money” than on shopping as a hobby or loyalty to their favorite brands. This … Continue reading

Posted in Advertising | Tagged , , , , | Leave a comment

Dunkin Donuts Using Facebook for "Ultimate Fan Promotion"

Dunkin Donuts has run marketing campaigns on Facebook in the past by asking their “fans” to design the perfect donut for a chance to win $12,000. This time the Quincy, Massachusetts-based company is seeking the “Ultimate DD Coffee Fan” by … Continue reading

Posted in Advertising, Social Media | Tagged , , , , | 1 Comment

Product Recall Automation and Customer Loyalty

Two pieces of news the other day caught our eye. First, Kroger reported strong quarterly earnings by “focusing on service to keep its current customers instead of slashing prices to attract new ones”  – a core business philosophy we heartily endorse. … Continue reading

Posted in Tech News | Tagged , , , | Leave a comment